TrainingHub · In use at Freestart

Practise the call before you make it.

In use at Freestart

Our own teams use it at work today.

TrainingHub gives new and experienced sales staff practice calls: the system plays the customer, and the guidance is written for each trade we sell to.

A TrainingHub coaching plan built from a rep's recorded calls: strengths, then a table mapping each gap in the rep's call skills to what was heard on the calls and the plan item assigned for it.
TrainingHub: a coaching plan built from a rep’s recorded calls. Shown with example data.

Strengths first, from the rep’s own calls.

Each gap, with what was heard on the calls.

The lesson or practice assigned for it.

What it does

  • A coaching plan for each rep, built from their scored calls.
  • Lessons and call scripts, with coaching notes under each step.
  • Practice calls with a simulated customer, at the level the rep chooses.
  • Guidance for each trade sector, from the training scripts our teams already use.
Connects to CallHub

Plans come from CallHub calls.

A TrainingHub lesson showing a discovery call script for one sector, with coaching notes under each step.
TrainingHub: a lesson’s call script, with notes under each step. Shown with example data.

Scripts for each sector, reviewed by the people who run our training.

Coaching notes under each step.

How we use it

New starters practise here before they go on the phones, and the scripts behind it are reviewed by the people who run our training.

Part of TrainingHub

Reference library

An AI agent builds a reference library from our training material and CallHub call transcripts. Reps study it as short chapters, with the original handbook one click away.

The TrainingHub reference library home, with cover cards for Core Sales Induction, Call Practice Library and Objection Handling Playbook.
TrainingHub: the reference library. Shown with example data.

The original handbook, one click away.

Collections of short chapters to study.

The Core Sales Induction collection in the reference library: its cover, introduction and the first chapter cards.
Reference library: one collection and its chapters. Shown with example data.
A reference library chapter open at “The discovery ladder”, stages of discovery questions with example wording.
Reference library: a chapter open for study. Shown with example data.
Where it comes from

Built from our training material and CallHub call transcripts.

In development

Guidance for more trade sectors.

In development

In development means it isn’t finished.

Connects to

Where it sits

  1. 01ProspectHubFeed the pipeline.Researches and qualifies the next accounts, so every call starts with the research in hand.
  2. 02CallHubScore the calls.Transcribes calls and scores them against the playbook.
  3. 03TrainingHubTrain the gaps.Turns those scores into coaching for each rep.

Better-coached reps, better prospect notes.

Prospect → Call → Train

What we learn on calls goes back into how we coach.

Build with us →